account lost

[nyongi]

Hello.
I buyed on september a The Division account.
That was the account: https://www.epicnpc.com/threads/986642-TOP-TIER-ACC-255GS-99DZ-432K-DPS-418-TGS-(-pictures-)
We use a MM and everything went smootly.
I used the account until dec.23 when I get an email from ubisoft support:
We noticed that you recently changed the following information on your account:
Date of Birth
Email address
Can I do something to recover the account or it is gone?
Thanks for your response.

 

[Akane]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/1094227-Final-Fantasy-11-account-scammed-by-epicnpc-super-moderator-Akane/page2

If you can't do anything to recover it, try to get it banned by contacting their support. Previously banned scammer is most likely recalling any account he sold.

 

[nyongi]

If you can't do anything to recover it, try to get it banned by contacting their support. Previously banned scammer is most likely recalling any account he sold.

And How can I try to get it banned?

 

[Akane]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/1094227-Final-Fantasy-11-account-scammed-by-epicnpc-super-moderator-Akane/page2

Contacting the games support with enough proof of RMT.