WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
How to Report a DISPUTE
Dispute Categories:
Trade Guardian Dispute - Trade Guardian was used.
Member Dispute - You purchased something from a member and there is a problem.
Scam Accusation - You believe this member is a scammer, not a legit buyer or seller.
Directions:
1 - Create a new thread using one of the above categories.
2 - Copy paste the TEMPLATE below and answer all questions.
3 - You MUST provide proof or your claim will not be valid!
Threads that do not have enough evidence will be closed in 48 hrs.
Copy and paste the following template into your new thread:
----------------------------------------------------------------------------------------
Information
######################
Purchase Date: Oct.12/2021
Date the problem begain: Oct.12/2021
Method of Contact Used (chat progam): Discord
Instant Messenger username of the person you're accusing: [not the display name, must be real username] iDoWork#9620
Your Instant Messenger ID: JBoii#7131
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/16m-mage-top-50-na.2071164/
Approximate value of property: $200.00 USD
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? #47802
What is the dispute about? Email got locked out So i didnt have access to account. Blamed it on the middleman and was not helpful, takes too long to reply. Finally Seller deleted me off discord and said it was my problem.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
Dispute Categories:
Trade Guardian Dispute - Trade Guardian was used.
Member Dispute - You purchased something from a member and there is a problem.
Scam Accusation - You believe this member is a scammer, not a legit buyer or seller.
Directions:
1 - Create a new thread using one of the above categories.
2 - Copy paste the TEMPLATE below and answer all questions.
3 - You MUST provide proof or your claim will not be valid!
Threads that do not have enough evidence will be closed in 48 hrs.
Copy and paste the following template into your new thread:
----------------------------------------------------------------------------------------
Information
######################
Purchase Date: Oct.12/2021
Date the problem begain: Oct.12/2021
Method of Contact Used (chat progam): Discord
Instant Messenger username of the person you're accusing: [not the display name, must be real username] iDoWork#9620
Your Instant Messenger ID: JBoii#7131
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/16m-mage-top-50-na.2071164/
Approximate value of property: $200.00 USD
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? #47802
What is the dispute about? Email got locked out So i didnt have access to account. Blamed it on the middleman and was not helpful, takes too long to reply. Finally Seller deleted me off discord and said it was my problem.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
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