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Account is gone and looks like it got recovered and move to new email

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WARNING: DO NOT TRADE
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
Information
######################
Purchase Date: May 2, 2023
Link to thread (URL, Epicnpc thread):
Approximate value of item/service: $1200.00 USD
Date the problem began: May 12, 2023
It began when I started asking for first purchased information.

Did the transaction occur on Epicnpc or off-site? On Epicnpc. Transaction #79671
https://www.epicnpc.com/threads/global-epic-7-legends-rta-29-ml5-s7-frame.2499488/
The name of the user on Epicnpc: KruzMLG

- If off-site, what website or chat?
--- What was your username? Eternalsin
--- What was the username of the other person? MoriBuntarou

EpicNPC does NOT investigate disputes unless Trade Guardian was used. Instead we will conduct a review the accused member's account. Please give the user a negative feedback instead. If Trade Guardian was used, we will fully investigate.
(You can remove these 2 lines before submitting your post)


DISPUTE Information
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What is the dispute about? I can login into gmail but epic 7 account is no longer there. The epic seven account is gone. I asked MM to go back into account to look at it. The issue began when I asked for first purchased details and the seller was giving me a hard time and lying about everything. Originally seller had posted that he was original owner, until I asked if this was same album, which user claim it was, seller kept lowering price over and over to try to complete a sale with me, which I finally agreed. But I felt something was off and wanted to make sure I had first purchased details to be on the safe side. When I started asking questions and asking for first purchased was when problems occurred. I asked the MM to go back in to the gmail and login for himself and look at the account to investigate. It is no longer there, it's blank and empty. It looks like account got recovered and moved to a different email. Please help me with this dispute.


Proof
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You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username):
1684265950493.png

Tried to claim that he wasn't the original owner and that the guy he bought it from wasn't original owner.

1684266537488.png

Keeps claiming that the account doesn't have an original owner. But talks with supposely original owner on a regular basis.
1684266632977.png


1684266018769.png

Contacted the person who was supposedly the original owner and he said he was the original owner.


1684266217088.png

I was given the run around on first purchased details.

1684266700454.png

This inquiry was already in the epic seven inquiries when I received the account. It is no longer there.


1684267201903.png

The account is no longer there when I login and all I see is a screen with no account, it's like a new account. It seems the original owner has move the account to email.

1684416480789.png

It was in the epic seven inquiries already when I received the account. I took pictures of it.

Payment Screenshots (make sure the accused email is visible):
1684265872131.png

Other proof:





Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? (provide proof)
1684265160245.png


What account information did the seller provide you at the time of sale? (ID, SQA, etc) The seller provided just the email.
How long did you have the account before it was recalled? 2 weeks.
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)


-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
 

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Banned - investigating
yes is gone
1684272835795.png
 
Banned - Scammer - Ryrygro
Clearly says I'm not original owner. Also is it even possible to move an account to a different email on epic 7. I've never heard of that. I urge never logged in to email or changed anything. I owned account for about a month with no issues. Zetsu the other owner was very helpful and never caused issues.
 
Banned - Scammer - Ryrygro
Gmail login is very restrictive on epic 7 as long as he has the ownership of it he has the power. The account wasn't tied to stove
 
Banned - Scammer - Ryrygro
I never stated I was original owner and he was never under the impression I was. Idk if that's photo shopped cause I can remember I never posted I was original owner. This all seems very fishy on the buyer as I've had no interaction with E7 since I sold account and the previous owner gave me no issues for over a month while I had account. This all started with the buyer trying to get original receipts from the old owner to link account to stove and pulled in @DOPEBOOST to try and get him to help. He had full ownership with no issues for 2 weeks. He still has ownership. It looks like he reset account. You can't move emails once gmail is tied on epic 7. I've never seen that done
 
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
You have been lying too much, as stated above and if you read through it. I want my refund immediately.
 
Who is the original owner of this account? @creative303 purchased an account from @KruzMLG and the previous owner was @zetsu7 is that correct?

@creative303 please post evidence that this image above is related to this account. In all this time i never saw that support voluntarily accepted to switch Gmail links. Honestly, i am not sure they even can. Most recalls happen when the previous owner takes Gmail back but that's all.

There is a way to link two Gmail manually and unlink the current one but for this, you must have access to both Gmail, i tested this method a few months ago for TG purposes but success was less than 50% so i gave up. The process is not simple so i don't think that is used in this case.

I am going to wait for you to answer my questions so i will post possible scenarios and ways how we can solve this.
 
Banned - Scammer - Ryrygro
Unless you have proof of ownership you should never reach out to the company directly some games ban accounts when they know its been given or sold to someone else.
 
Banned - Scammer - Ryrygro
I have been off and on with e7 for several years I have never seen someone be able to switch emails once linked. This is very fishy
 
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
Your caught up in so many lies, and you know it.
 
I didn't get an answer to any of my questions above. I am going to ask again:

Who is the original owner of this account? @creative303 purchased an account from @KruzMLG and the previous owner was @zetsu7 is that correct?
@creative303 please post evidence that this image above is related to this account.
 
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
"@creative303 please post evidence that this image above is related to this account."

@Angel The image I took from before when I still had account but it's moved. I made some inquiries on the account. I asked for first purchased details but was given the run around. When I got the first purchased details it didn't work. The account is completely gone, when you go to inquiries on stove, it ask you to register, when you look into inquiry, it's completely blank. The account got moved.

This is what shows when you login into the email linked to the account on stove. The inquiries don't even show up. It keeps all inquiries in the history for the past year, whether it's deleted, resolved or not. All evidence points to account being moved.

1684425379316.png
 
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
Please have @DOPEBOOST go into Stove Inquiry epic seven and look into it. He will see that it's blank, there's no inquiries and everything is gone.
 
You already stated that the account is Gmail linked, not Stove. Or is Stove, please clarify
 
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
These are the inquiries found in the stove email when I received it.

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When you login it's blank.
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Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
@Angel You need the gmail to login. That gmail is also linked to all the inquiries in your history, you can see all inquiries you made. The inquiries are no longer there.

The account got recovered and is no longer in that email.
 
Google and Stove login is not the same, @DOPEBOOST can you please post if the account was Gmail or Stove linked?
 
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
The epic seven inquiry and account is tied to email login. Below when you click gmail to login.

1684427098460.png
 
Banned - Scammer - Ryrygro
The fact he is hitting up smilegate the company when he isn't original owner and doesn't have proof of ownership makes him prone to them banning the account. You still have the gmail ownership. Has anyone logged in at all. I owned this account for over a month with no issues. You had it for 2 weeks no issues until you wanted too for some reason get in contact with smilegate on a bought account which is against TOS. And tie the account to stove when it was gmail linked. Also you still have ownership of email. Pretty sketchy
 
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
Can we have the convo you had where he said he wasn't the original owner?
1684428629391.png


Is the account you sold me the same account or your account?
The album looks different.


When I asked if he was owner, I linked the original album he had sold. He said he was the owner. Or that's a slip up?
1684428714696.png


I'm not sure who's telling the truth.
 
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
@DOPEBOOST The ticket was in the Stove inquiry linked to email, it's no longer there. That's what I've been saying. It's like the account never existed.
 
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
https://help.onstove.com/web/csMain/page

The ticket should be in here when you login with email but nothing shows up for inquiries for the past year when you go to epic seven inquiries. All my tickets are wipe.

It keeps all inquiries in the history for the past year, whether it's deleted, resolved or not. All evidence points to account being moved.
 
Banned - Scammer - Ryrygro
None of the pictures you posted has proven your even showing the same account. I'll let the MMs handle it. If they need anything from me I'll answer
 
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
You been getting caught in lies. Your saying the inquiries to the account magically disappeared? And the account somehow magically disappeared also, and is no longer there? How convenient.
 
Banned - Scammer - https://www.epicnpc.com/threads/account-is-gone-and-looks-like-it-got-recovered-and-move-to-new-email.2514213/
I presented all evidence and everything I have on hand. I'll let MM handle it moving forward.

1. The epic seven account is no longer there.
2. The epic seven inquiries are no longer there, when you login with the email tied to the epic seven account.
3. MM has access to email, and the account is no longer there.
4. You said the original owner isn't the original owner, so you lied about that, what else are lying about.

* My final response to you, if account is banned, the entire email would be banned and you can't login at all with that email.
 
Banned - Scammer - Ryrygro
Evidence of what you couldn't get proof of ownership which was never promised in the first place. And no if account is banned it basically is deleted. Which would also make sense on inquires being wiped. Pretty sketchy bro. I never had one issue with the account.
 
MM stated that the account was tied with Gmail, not Stove. I am not sure what you showing me Stove website.

@creative303 please post an entire ticket with your request to bind the account with Stove, including their answer. It must be visible that the ticket belongs to the same account. If you can't then i am going to ignore the image of a ticket as irrelevant.

Everyone else, do post until i ask and avoid arguing.
 
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