account got a permnament ban after purchase

[DoubleDude]

i bought an account the last sunday and been loged it only twice since yesterday i got an mail that i've been perm banned for using a thrid party program which i dont used and never had one installed.
tried to comunicate with the game support and they doesnt seems to even consider overtaking the action.

 

[Angel]

@Mjgreenthumb notified

 

[Mjgreenthumb]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Banned - Failed to resolve https://www.epicnpc.com/threads/account-got-a-permnament-ban-after-purchase.1760106/#post-7177807

Hey
another s**t situation
please post screen shot
i had a recent dispute that was regarding a ban from software being used and the seller was no help and ended up being banned and I lost 550euro so I’ll assist you as best I can
as you know I’m not the original owner however the original owner is a great guy and can hopefully assist us @haqan07
The devs Will only release information regarding the ban to the original owner which I found out when I was perma banned on an account I bought from here.
Gms won’t tell which software was used but they can give dates relating to the ban but only to the original owner.
Please take a look at this dispute so you have an idea on the situationhttps://www.epicnpc.com/threads/icy...rd-party-software.1703833/page-2#post-7100615
seems like the original owner hasn’t been active on epic since the end of September so please post the support email screenshot and I’ll also notify him on discord.

 

[Angel]

Any update?

 

[Mjgreenthumb]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Banned - Failed to resolve https://www.epicnpc.com/threads/account-got-a-permnament-ban-after-purchase.1760106/#post-7177807

I need him to post a screenshot of support email so I can send it to the original owner as he’s not been active on epic for awhile so I’ll try to reach out to him on discord.

 

[DoubleDude]

 

[DoubleDude]

 

[Mjgreenthumb]

Banned - Failed to resolve https://www.epicnpc.com/threads/account-got-a-permnament-ban-after-purchase.1760106/#post-7177807

Hey
took screenshots and sent them to OO
@Angel can you also notify @haqan07
we are gonna need him to prove account ownership to gms so they can release the relevant information regarding the ban.

 

[Angel]

@haqan07 email notified

 

[Angel]

Any news here?

 

[Mjgreenthumb]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Banned - Failed to resolve https://www.epicnpc.com/threads/account-got-a-permnament-ban-after-purchase.1760106/#post-7177807

Evening
unfortunately I still haven’t heard back from the OO, he’s been online on discord but just hasn’t replied to me, I’ve messaged him twice.
ill message him again now and if I get no reply from when he’s next online Id say hes not interested.
Hes not been online here on epic since he sold me the account.

 

[DoubleDude]

: (

 

[Angel]

Evening
unfortunately I still haven’t heard back from the OO, he’s been online on discord but just hasn’t replied to me, I’ve messaged him twice.
ill message him again now and if I get no reply from when he’s next online Id say hes not interested.
Hes not been online here on epic since he sold me the account.

I am sorry but this not change the fact that you are responsible for this account. You will have to issue a full refund to DoubleDude then you can open a dispute against @haqan07

 

[Angel]

@Mjgreenthumb are you going to refund DoubleDude?

 

[Mjgreenthumb]

Banned - Failed to resolve https://www.epicnpc.com/threads/account-got-a-permnament-ban-after-purchase.1760106/#post-7177807

@Mjgreenthumb are you going to refund DoubleDude?

Well at least give this guy a little more time to reply.

 

[Angel]

We will give him 48 hrs

 

[DoubleDude]

Does if he replay he can somehow relase the acc from the ban?
Ive tried to talk with the support they keep saying "we wont consider overtake the action"

 

[Angel]

Does if he replay he can somehow relase the acc from the ban?
Ive tried to talk with the support they keep saying "we wont consider overtake the action"

Chances for that are nearly zero

 

[DoubleDude]

any news ?

 

[Angel]

@Mjgreenthumb any update?

 

[Angel]

Ban in 24 hrs if no response

 

[DoubleDude]

after the 24 hours i shuold ask for charge back ?

 

[Angel]

Banned

[email protected]


@DoubleDude you can dispute your Paypal payment. Good luck mate