WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Dispute Categories:
Trade Guardian Dispute - Trade Guardian was used.
Member Dispute - You purchased something from a member and there is a problem.
Scam Accusation - You believe this member is a scammer, not a legit buyer or seller.
Directions:
1 - Create a new thread using one of the above categories.
2 - Copy paste the TEMPLATE below and answer all questions.
3 - You MUST provide proof or your claim will not be valid!
Threads that do not have enough evidence will be closed in 48 hrs.
Copy and paste the following template into your new thread:
----------------------------------------------------------------------------------------
Information
######################
Purchase Date: 05/24/2021
Date the problem began:05/27/2021
Method of Contact Used (chat progam): Discord
Instant Messenger username of the person you're accusing: sekeremerepl
#5503 (no longer this name he has changed it)
Your Instant Messenger ID: バスティオンメイン#2241
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/f-a-account-divine-pet-fully-exalted-wizard.1950842/
Approximate value of property: $280 USD
Was Trade Guardian used? no
If yes, what is the Trade Guardian ID?
What is the dispute about?
So i purchased an account and the mm was holding the email linked to the account until it could be changed because customer service for the game kind of bad, during that time the account+email was recalled, after the recall the person blocked me on discord and changed username so that i couldn’t contact him again.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? Yes, He had 3 security questions+ gold purchases for the account
What account information did the seller provide you at the time of sale? Email+pass for the account, 3 security questions+answers, email that was link to the account+ email password.
How long did you have the account before it was recalled? 2 days
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
Trade Guardian Dispute - Trade Guardian was used.
Member Dispute - You purchased something from a member and there is a problem.
Scam Accusation - You believe this member is a scammer, not a legit buyer or seller.
Directions:
1 - Create a new thread using one of the above categories.
2 - Copy paste the TEMPLATE below and answer all questions.
3 - You MUST provide proof or your claim will not be valid!
Threads that do not have enough evidence will be closed in 48 hrs.
Copy and paste the following template into your new thread:
----------------------------------------------------------------------------------------
Information
######################
Purchase Date: 05/24/2021
Date the problem began:05/27/2021
Method of Contact Used (chat progam): Discord
Instant Messenger username of the person you're accusing: sekeremerepl
#5503 (no longer this name he has changed it)
Your Instant Messenger ID: バスティオンメイン#2241
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/f-a-account-divine-pet-fully-exalted-wizard.1950842/
Approximate value of property: $280 USD
Was Trade Guardian used? no
If yes, what is the Trade Guardian ID?
What is the dispute about?
So i purchased an account and the mm was holding the email linked to the account until it could be changed because customer service for the game kind of bad, during that time the account+email was recalled, after the recall the person blocked me on discord and changed username so that i couldn’t contact him again.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? Yes, He had 3 security questions+ gold purchases for the account
What account information did the seller provide you at the time of sale? Email+pass for the account, 3 security questions+answers, email that was link to the account+ email password.
How long did you have the account before it was recalled? 2 days
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
