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Account banned, seller refused to send refund

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Dispute Type
Scam Accusation

Jostbik

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Email: Verified
Phone: Verified
ID card: Verified
EpicMember Upgrade
A member that has upgraded their account.
Country
Georgia
Multiple Accounts
1
Dispute Against
Zyfe_
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Hello there!

Information
######################
Purchase Date: 30/06/22
Date the problem began: 11/07/22 checked account and saw the ban
Method of Contact Used (chat program): discord
Instant Messenger username of the person you're accusing: Zyfe#6929
Your Instant Messenger ID: Jostbik#8556

Other information:


DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/fa-...ikonik-glow-pull-back-info-220-skins.2262400/
Approximate value of property: $XXX.XX USD
Was Trade Guardian used? no
If yes, what is the Trade Guardian ID? -

What is the dispute about?


Bought account, checked it at the date of the purchase, everything was okay. Checked account 2 days ago and saw this (attached screenshot).

Never seen smth like this, but looks like somebody tried to recover account and it lead to account ban. Seller said "use the recovery info i sent to you", but i'm not gonna deal with shitty/risky/******* accounts like this, so i asked for refund and seller refused.



Other details / notes:

Seller said he bought account from Original Owner.


Proof
######################

- can't login



Thanks! Have a nice day!
 
Last edited:
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
Account worked perfectly, buyer put suspicious activity on the account, and now wants money back. He got the account put under review, and wants a refund for his fault.
 
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
In fact, I gave information, first, then he paid. It was completely functional bought from the original owner and came with all pullback info. Metammo couldn't sell the account so he got it inactive and claimed that it was a ******* account, to get his money back.
 
@Zyfe_
Please contact support and try to appeal the ban
 
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
Tried to contact support, but because of suspicious activity from METAMMO the account is "permanently disabled" now im out the money and account what a scammer.
 
@Zyfe_ are you original owner of the account?
 
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
@Zyfe_ are you original owner of the account?
No sir, but it was bought straight from the original owner. It was clearly stated in my thread, and in our transactions. It came with all pullback info to secure the account and was 100% safe.
 
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
Furthermore, I have reconciled with the original owner and confirmed that no interactions were done by him, leading to the conclusion the fault was of METAMMO himself.
 
@Angel

1) I didn't open dispute on PayPal yet
2) I logged on account only once
3) here is zero chances that i was involved in account ban, all my other FN accounts works fine
4) I been buying/selling FN accounts for years and and never seen smth like this: 2 weeks from time i purchased it(and here is huge chances it was banned even earlier, i just checked it after 14 days of purchase) and only onetime login and ban? Really? For?
5) I'm pretty sure OO or seller tried to recover account, failed and epicgames banned it


My only mistake was buying this account, coz price was too good, but now we see why
 
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
@Angel

1) I didn't open dispute on PayPal yet
2) I logged on account only once
3) here is zero chances that i was involved in account ban, all my other FN accounts works fine
4) I been buying/selling FN accounts for years and and never seen smth like this: 2 weeks from time i purchased it(and here is huge chances it was banned even earlier, i just checked it after 14 days of purchase) and only onetime login and ban? Really? For?
5) I'm pretty sure OO or seller tried to recover account, failed and epicgames banned it


My only mistake was buying this account, coz price was too good, but now we see why
I specifically told you to log in with Microsoft login, so epic games does not flag the account for a new IP address, not only did you not listen, you changed other account information during the same time. This led to the account being flagged and most likely put under inactivity during the next ban wave. For someone who says, they know a lot about accounts, you're very poor with handling them. I'm sure this is not your first time, trying to charge back on an account after messing it up. It's an unfortunate situation you have caused yourself, but your mistakes cannot be blamed, on me. I did my part, made sure everything was okay, and even offered to try and help you recover the account from epic games. I have been wholesome and honest through this whole process, but for you to throw me under the bus, for your mistakes is not acceptable and I will not stand for it. I hope we can help recover the account for you in the future, but for now, I hope you see the unfortunate situation you have caused yourself. I'm glad to answer any and all questions you may have :D
 
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
This is the official response from the original owner, when I asked him about the account. I still talk to him on a regular basis and I can verify he has put no suspicious activity into the account, he has already received his money and does not play the game anymore, he is currently studying in school.
1658552352208.png
 
Sorry i had a little break because of issues with Covid symptoms

Just changing details should not affect the account otherwise our TG system would be useless. There are two scenarios:
1. Account was tried to get recalled by the previous owner/s, failed so results with ban
2. Account was banned for violation from the past


@Zyfe_ please post an image with the answer you received when you appealed ban
 
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
Sorry i had a little break because of issues with Covid symptoms

Just changing details should not affect the account otherwise our TG system would be useless. There are two scenarios:
1. Account was tried to get recalled by the previous owner/s, failed so results with ban
2. Account was banned for violation from the past


@Zyfe_ please post an image with the answer you received when you appealed ban
1658745596922.png
 
@Zyfe_ who is the original owner of the account? Is he a member here?
 
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
@Zyfe_ who is the original owner of the account? Is he a member here?
No, I found him on twitter/reddit.
 
I am sorry but you are fully responsible here, it's most likely that the previous owner tried to recover the account and get him banned. You can talk with previous seller and ask for your money back. Also since you can't help with the account please issue a full refund to @METAMMO
 
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
Angel, I've constantly been getting positive feedback, I promise I'm trusted and nothing has gone wrong with the account. Currently, I do not have enough money to refund because of the rent. Please understand that I make minimum wage and just lost my job yesterday to get a raise. Please don't ban me.
 
Angel, I've constantly been getting positive feedback, I promise I'm trusted and nothing has gone wrong with the account. Currently, I do not have enough money to refund because of the rent. Please understand that I make minimum wage and just lost my job yesterday to get a raise. Please don't ban me.
You can get a deadline if you are willing to resolve this
 
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
You can get a deadline if you are willing to resolve this
That would be nice, I'm trying to catch up and save for rent payments, but I'm only making roughly +$100 a month, so it could take me a while :(
 
I am unable to confirm what is the account value, @METAMMO how long you are willing to wait for a refund?
 
@Angel

TBH i don't think he'll send refund to me, so here is no reason to w8(he already said he can only pay 100$ per month so it needs 4 months to refund whole amount and it's ridiculous), but i can give him 3 weeks or so. It's much easier for me to open dispute and get my money faster. But okay, i can wait 3 weeks and i think it's more than enough
 
4 months is too much to wait. August 20. will be a deadline so if Zyfe_ fails to refund, you will be allowed to chargeback your payment.
 
Banned - https://www.epicnpc.com/threads/account-banned-after-buying-seller-doesnt-respond-to-messages.2304340/ & https://www.epicnpc.com/threads/account-banned-seller-refused-to-send-refund.2272082/
@Angel

TBH i don't think he'll send refund to me, so here is no reason to w8(he already said he can only pay 100$ per month so it needs 4 months to refund whole amount and it's ridiculous), but i can give him 3 weeks or so. It's much easier for me to open dispute and get my money faster. But okay, i can wait 3 weeks and i think it's more than enough
If i wasn't gonna refund, i wouldn't even be in this dispute right now. It obvious that I care. Either way I just quit, my job, so i don't think I can make the deadline. What am I supposed to do. I don't even have $400 in the bank account.
 
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