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About Trade Guardian

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Osiris2

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Indonesia
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1
as i want to use trade guardian i want to some thing
1.how security trade guardian provide to seller and buyer ?
like said buyer paid with trade guardian,seller give the account but buyer said he never received it (scam attempt).
what must buyer do ? just lost the account without way to fight it ?

2.in what way trade guardian can buyer cash out the money get via trade guardian ?

3.how long the trade guardian process time ?

Thx
 
1) If the buyer receives the account, but lies and said they didn't we will start to collect evidence.

We'll ask the buyer and seller for chat logs or emails, showing what info was given and what happened. If we are unable to determine who is lying, we will request the seller to open a support ticket in order to recover the account. Normally when support replies to a ticket, we're able to determine what happened and who was attempting to scam.

2) Credits are for trading only. They can't be cashed out for real money, but credits can be sold to other members. Bitcoin transaction can be cashed out to either Paypal or Bitcoin.

3) It depends on the buyer and seller. The system is automated, so it based on the speed of the buyer and seller and how quickly they make the exchange.
 
1) If the buyer receives the account, but lies and said they didn't we will start to collect evidence.

We'll ask the buyer and seller for chat logs or emails, showing what info was given and what happened. If we are unable to determine who is lying, we will request the seller to open a support ticket in order to recover the account. Normally when support replies to a ticket, we're able to determine what happened and who was attempting to scam.

2) Credits are for trading only. They can't be cashed out for real money, but credits can be sold to other members. Bitcoin transaction can be cashed out to either Paypal or Bitcoin.

3) It depends on the buyer and seller. The system is automated, so it based on the speed of the buyer and seller and how quickly they make the exchange.

thanks for the answer.
 
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