9 TW Powerleveler get my account banned, then don't hear again

[Damyen]

Well guys, I must be unlucky. For the second time my leveler disapear.

Well...not really disapear since he is technically online, only not answering me since yesterday.

So here's the little story. I agreed to pay MD Dramatic 135$ for an 1-70 powerleveling. First 70 for 1-60, then 65 for 60-70.

I must say that the guy was <span style="text-decoration: underline">really nice</span>. He was always online in the afternoon answering my questions. Accepted that I pay in two parts. Really nice guy.

Then I received this week an account closure notice :

<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">***Notice of Account Closure***

Account Name: ***CENSORED****
Offense: Unapproved Third Party Software

A third party program is any file or program that is not a part of the World of Warcraft ...... .....external application to function.
</div></div>


The thing is, when I paid him we got this discussion (from my logs) :

<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">(14:36:38) Damyen: What's your refund policy if there's a ban?
(14:37:54) MakeASammich: depends on the circumstances, but something will be worked out, refund and new keys or a relevel to a argreed level
(14:40:42) Damyen: Let's says I'm not responsible about the ban, and the account is banned at lvl 60. Would you refund the powerleveling completly?
(14:41:14) MakeASammich: yep yep
(14:41:28) Damyen: ok good</div></div>

So I contacted him two days ago to know what he intended to do. he answered me the following days around 4PM when I was away asking me to contact me Asap.

Well, since this time he's online but not answering any of my messages.

So, what should I do? The guys seemed very legit, however, I'm under impression that the did not see the ban coming. But the thing is, he promised me refund if this was to happen.

PS : Yes I did not wait a lot of time, but since this is my second bad experience on MD I prefer get your opinions right now to act correctly.

Thank you all in avance!

 

[Damyen]

Forgot to say that the toon was banned around level 60.

 

[Dtab428]

I'd give him another day at the most - if still no response, then clearly he's up to no good. Send him an email too, so that way he can't say "oh I didn't receive your messages."

 

[Damyen]

Well bad news..

He did answered me and we got that discussion :



<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">(11:21:48) Damyen: ahhh! so happy to get back to you
(11:21:55) MakeASammich:
(11:22:59) Damyen: So how do we deal with this?
(11:23:41) Damyen: I already placed a demand to Blizz to get the account back.... but not overly confident from the feedback I got
(11:24:22) Damyen: however, even if they get it back to me it will be "unbottable"
(11:24:37) Damyen: flagged for the moment
(11:24:43) MakeASammich: yeah i know
(11:25:46) Damyen: did you see on glider what happened?
(11:26:13) Damyen: does a GM contacted you?
(11:27:05) MakeASammich: no gm no nothing, I wasn't even online at the time it happened
(11:27:10) MakeASammich: went out and thought it should rest some
(11:27:14) MakeASammich: then I saw your messages
(11:27:16) MakeASammich: and checked it
(11:27:30) MakeASammich: sucks really, was one bar from 63
(11:27:40) Damyen: weird, probably a player report
(11:29:09) MakeASammich: i'm trying to find your paypal payment so i can refund but dont seem to find it
(11:29:16) MakeASammich: what was the name on it?
(11:29:37) Damyen: *CENSORED*
(11:29:48) Damyen: and the paypal account is my email : *CENSORED*
(11:31:00) MakeASammich: hm =/
(11:31:10) MakeASammich: think you might have to file a paypal dispute to get the money back
(11:31:18) Damyen: ?
(11:31:38) MakeASammich: two days ago i sold 3 accounts for $800 and after I spent the money they decided to do a charge back on the cash
(11:31:47) MakeASammich: U.S. Dollar: -$636.77 USD
(11:32:05) MakeASammich: when i tried to issue the refund it said i didnt have the funds, thought it would go through
(11:32:20) Damyen: wow that suck
(11:32:21) MakeASammich: but if you file a dispute, you should still get the cash
(11:32:22) MakeASammich: yeah =/
(11:32:29) Damyen: at least could you recall the accounts?
(11:32:53) MakeASammich: sorry about not answering yesterday btw, once the account got banned i removed you from my little list that informed customers that I was going to be out of town for the day
(11:33:04) Damyen: ok!
(11:33:07) MakeASammich: yeah, accounts are fine =/ just my paypal account screwed at the moment
(11:33:22) MakeASammich: one sec,i'll copy and paste what its saying when i try to issue refund
(11:33:34) Damyen: no need I understand
(11:33:36) MakeASammich: but if you file a dispute i'll just go along with it to make sure you win and its fast ect
(11:35:39) Damyen: ok will do, but at worst you can also give me 2xtimecard and it would be ok for me.
(11:36:10) Damyen: (if the paypal thing don,t work)
(11:36:41) MakeASammich: that's true, sucks because I get really good deals on stuff like gamecards with people over aim lol, but no way to pay them until I sort out my paypal thing
(11:36:47) MakeASammich: hopefully they side with me in the dispute
(11:37:03) MakeASammich: the money is on hold right now, should find out next wednesday
(11:37:24) Damyen: James Harris isn't it?
(11:37:26) MakeASammich: yep
(11:41:34) MakeASammich: alright got it, what you think i should reply back with?
(11:41:37) MakeASammich: to speed things up?
(11:41:48) Damyen: hum no
(11:41:58) Damyen: I'll escalade it
(11:42:02) Damyen: just ignore it for 10 days
(11:42:08) Damyen: that's the best way
(11:42:17) MakeASammich: bah =/ didnt want you to have to wait 10 more days
</div></div>

Well I won the paypal claim but there was no money left... and now no answer from him again from AIM... I don't know why I accepted to start a claim....

I offered him to refund me with two gametime cards if he want, which would be cheaper for him.

But since I got no answer since the last days, what should I do now? He promised me to refund me after all. Chargeback?

 

[Damyen]

Just updating this thread with the facts that Dramatic has sent me a message via email and we are discuting (no solution so far but still communication seems better)

I will post emails soon.