I was septical when I saw this thread but today I can say without a doubt it works wonderfully
I got banned from warframe and I really though I was ****ed up to the ground. I will not say how I got banned but from my experience I had really no chance appealing this in a "normal" way.
I already made a ticket and the support told me that there were no further options for me to appeal againt their decisions.
Then I bought this service, first message, first try and I got unbanned.
The discord support answered me everytime I asked a question, I though not buying the VIP package would get me a bad support with no answers but that was not even the case, the guy is very nice and tell you everything you need to know if you don't understand something.
I would clarify that this review is not sponsored or faked, wanted to give this guy a little boost because I saw in the first page some septical person like I was and this is normal honestly, this is not a service that we see everyday.
Thank you again for this service, this saved me thousand hours of playtime and alot of money invested.