Troll feedback for refusing to provide personal bank data

[iFruit]

Information
######################
Date that sale/trade took place: Nov 11, 2015
Method of Contact Used: forum PM
Instant Messenger ID of other party: -//-
Your Instant Messenger ID: -//-
EpicNPC Account of other party: https://www.epicnpc.com/members/456281-hamba
Other information: -//-

Sale/Trade Information
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What was bought, sold or traded? Albione Online Legendary founder code.
Link of transaction thread: https://www.epicnpc.com/threads/875617-Legendary-Founder-Codes-(CHEAP-SECURE)
Approximate value of property: 100 Euro retail code value, 50 Euro my selling price

Was a middleman used?: No
If yes, who? -//-
Describe why you believe the feedback is wrong:
Person was initially satisfied with deal and left good feedback. He returned in April 2016, claiming that the game admins closed his account off due to suspicious activities. He demanded that I provide full personal details and info on my bank account. He failed to demonstrate any proof of his claim, so I sent him off, advising him to start a dispute here and on PayPal, which OF COURSE he didn't do. Instead, he started trashing up all my threads with trolling claims that I use stolen credit cards. Mods cleaned the threads up quick enough, but the false feedback he left is still there, despite me reporting it multiple times since then through the built-in report function. I only became aware about this feedback subforum yesterday, when I approached EpicNPC personally to solve this issue, thus the late date for this thread.
Other details / notes: Please note I ALWAYS use my personal card to buy codes from OFFICIAL third party retailers. All other customers had no such problems with this product.

Proof
######################
You MUST provide proof or your claim will not be valid! - Please specify what could be used as proof on MY behalf in this case.
Chat Logs: Use

tags.
Pictures/Screenshots: Link to pictures or use code.
Other proof:

[B][COLOR=green][SIZE=4]Additional Information[/SIZE][/COLOR][/B]
######################
Did you do any background searching before the trade? -//-
Have you traded with this person before? No
Approximately how many trades have you done on EpicNPC ? Approx. 20 trades as vendor, none as buyer (yet).

 

[doomedtofail]

User has been notified. He must provide proof his account was closed for original key being refunded.

Ifruit you cannot give revenge negatives and it has been removed.

 

[iFruit]

It's not a revenge negative if the person in question goes about demanding private bank info for dubious purposes.

Further, had I not left him positive in the first place he wouldn't even be able to spoil my rep.

- - - Updated - - -

But ok, lets wait.

 

[hamba]

Not sure what you mean by troll.. I still do not get it.

My account got locked because they apparently noticed a problem with the payment (skimmed credit card?)

So I contacted you politely asking to help me out and verify it to THEM not to me.

However you branded me as troll and blocked all contact (as if you have to hide something).

Not sure how I can show you that I am blocked - but here is a reply from the support:

[FONT=&quot] Enya (Albion Online) [/FONT]
[FONT=&quot] Aug 9, 18:21 CEST [/FONT]
[COLOR=#2b2e2f ][FONT=&quot][COLOR=#2b2e2f ][FONT=&quot]Hello there,[/FONT][/COLOR]
[COLOR=#2b2e2f ][FONT=&quot]Unfortunately, I cannot do anything to help you, since you did not purchase your pack through our website. It seems hardly fair to call us scammers, when you have not bought anything through us![/FONT][/COLOR]
[COLOR=#2b2e2f ][FONT=&quot]Kind regards,[/FONT][/COLOR]
[COLOR=#2b2e2f ][FONT=&quot]Enya | Senior Customer Care Agent | [email protected][/FONT][/COLOR]
[COLOR=#2b2e2f ][FONT=&quot]Albion Online - Craft. Trade. Conquer.
[/FONT][/COLOR]
[/FONT][/COLOR]

 

[iFruit]

I have not blocked anyone or anything off.

Now what is that you've attached, please? How am I supposed to make anything of it?
Please provide screens proving the code that you used was bought with "skimmed credit card", and that it was the reason for you being blocked.

 

[doomedtofail]

"I cannot do anything to help you, since you did not purchase your pack through our website."
hamba - please show us this means the account access key and not anything else you could have bought.
ifruit - "Please note I ALWAYS use my personal card to buy codes from OFFICIAL third party retailers." you did not buy this from the game seller. where did you buy this? whats the official third party retailer? sites like g2a and kinguin quite often then not, their sellers use stolen credit cards hence why its cheaper then list.

 

[iFruit]

Sorry, I'm not about to disclose my store.
It is not g2a or anything similar though. It's an officially registered online store.

 

[doomedtofail]

Sorry you are required to provide it.
please pm it to me if you do not want to post in public.

 

[iFruit]

Under what ruling of this site should I do that exactly?

 

[doomedtofail]

The fact that you wish to have this feedback removed. I do not sell in your games and do not care where you get a "good deal"
I need to make sure you are buying legit product.
If you do not comply feedback will be remain and could possibly be ruled to refund this user for his purchase to continue selling here or ban will be issued

 

[iFruit]

Store stopped selling this code last autumn, same time I did. It won't be able to help in any way. I won't mind sharing it with you once evidence of the exact same code I sold to hamba caused his acc to be banned is shown.

refund was already out of the question in April, because hamba had being using the product for over half a year. As hamba himself could testify, because he started off with a chargeback attempt, which PayPal refused him, of course.

 

[doomedtofail]

Like I said I am requiring proof of where you purchased. This is a very simple request.
Waiting on proof of cdkey chargeback. if thats the case a refund will be required, it is not out of question.

 

[hamba]

"I cannot do anything to help you, since you did not purchase your pack through our website."
hamba - please show us this means the account access key and not anything else you could have bought.
ifruit - "Please note I ALWAYS use my personal card to buy codes from OFFICIAL third party retailers." you did not buy this from the game seller. where did you buy this? whats the official third party retailer? sites like g2a and kinguin quite often then not, their sellers use stolen credit cards hence why its cheaper then list.

A reply from the support when I asked about a refund if they are not going to give me back my access. (They refused)

And I hope you can see it too , that ifruit is hiding something - if it would be a valid key / purchased without ill ways he wouldnt react like that.

##- Please type your reply above this line -##
Your ticket (21137) has been updated. To make additional comments, simply reply to this email.

[FONT=&quot] Max (Albion Online) [/FONT] [FONT=&quot] Aug 10, 12:39 CEST [/FONT] [COLOR=#2b2e2f ][FONT=&quot][COLOR=#2b2e2f ][FONT=&quot]Hello there,[/FONT][/COLOR] [COLOR=#2b2e2f ][FONT=&quot]In accordance with our TandC we, account selling is prohibited. Unfortunately, the refund is still out of quesiton.[/FONT][/COLOR] [COLOR=#2b2e2f ][FONT=&quot]Best regards,[/FONT][/COLOR] [COLOR=#2b2e2f ][FONT=&quot]Max | Customer Care Agent | [email protected][/FONT][/COLOR] [COLOR=#2b2e2f ][FONT=&quot]Albion Online - Craft. Trade. Conquer.[/FONT][/COLOR] [/FONT][/COLOR]

[FONT=&quot] Hamba [/FONT] [FONT=&quot] Aug 10, 01:03 CEST [/FONT] [COLOR=#2b2e2f ][FONT=&quot][COLOR=#2b2e2f ][FONT=&quot]This is a follow-up to your previous request #19501 "Account locked" [/FONT][/COLOR] [COLOR=#2b2e2f ][FONT=&quot]Well you made this possible that others can obtain keys and pass them on without precautions right ?[/FONT][/COLOR] [COLOR=#2b2e2f ][FONT=&quot]So yes you are part of this , and me the customer has to suffer from this by losing his account and money (100€). [/FONT][/COLOR] [COLOR=#2b2e2f ][FONT=&quot]Very nice. [/FONT][/COLOR] [/FONT][/COLOR]

 

[doomedtofail]

Screenshots only and all support tickets

 

[EpicNPC]

hamba buys Albion Founder accout/code from iFruit
account is locked for suspecious activity
hamba claims the account payment was reversed, which caused the account to be locked.

Currently no proof has been provided.

In accordance with our TandC we, account selling is prohibited. Unfortunately, the refund is still out of quesiton.

1) Even if we accept this text as proof the account was locked, the ticket says "account selling". This has nothing to do with the payment for the founder pack.

2) How do we know you didn't try to resell it afterwards and got caught or maybe that person scammed you?

From the sale thread, it appears you purchased a code not account. There's no way Albion would ban someone for giving the code to someone else. For example, I can purchase Albion for a friend that lives in another country and simply give him the code. There is no possible way Albion would ban someone for buying a gift for someone else.


Since there is no proof the Founder pack code payment was chargeback. Feedback has been removed.