Remove feedback please

[MapleDiamonds]

My case has already been resolved but he no longer responded to me to resolve the negative feedback.
I gave him bosses for free and he took advantage of that. Now he just ignores me and ignores me at all. Help please

https://www.epicnpc.com/feedback/feedback/701413/view

 

[EpicNPC CM]

@ProxyJP

 

[MapleDiamonds]

uhh :/

 

[EpicNPC CM]

Feedback Removal/Change Rules

• If a dispute is opened and resolved, the negative feedback will be changed to neutral and the comment will be updated to reflect the issue has been resolved.
• Feedback based on rudeness or slow service (non-extreme) can only be neutral, not negative.
• Feedback can only be removed if it's false.
• If you believe feedback is false, you can open a dispute thread.
  • False feedback must been reported within 30 days
  • After 30 days, the burden of proof falls solely on the member who received the feedback.
    • Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.

 

[MapleDiamonds]

so now , how can delete this negative feedback if he never answer to the post? ...

 

[MapleDiamonds]

any update please

 

[EpicNPC CM]

• After 30 days, the burden of proof falls solely on the member who received the feedback.
  • Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.