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Information
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Purchase Date: 31/01/22
Date the problem began: 03/07/22
Method of Contact Used (chat program): Epic NPC chat program
Instant Messenger username of the person you're accusing: Kimiyoshi
Your Instant Messenger ID: Monaanom
Other information:
DISPUTE Information
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Link of transaction thread https://www.epicnpc.com/threads/na-ar47-childe-eula-kokomi-diluc-mona-15.2126137/ (second post)
Approximate value of property: $40.00 USD
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? Somatotropin
What is the dispute about? The seller Kimiyoshi sold me the account on 31st January 2022, I used the account daily until 22nd April 2022 when I re-sold the account to user Vixxluna here https://www.epicnpc.com/threads/⛩️n...ao-ganyu-shenhe-kokomi-moonglow-more.2212383/. Vixxluna used the account with no issues until 3rd July 2022 when they could no longer access the account, because the email was changed by the original seller Kimiyoshi under the false claim that the account was stolen. Kimiyoshi got in contact with Vixxluna via discord under the name 'Kimiyo' to make this claim
Other details / notes: Vixxluna made their own claim first here https://www.epicnpc.com/threads/genshin-account-reclaimed-by-original-owner.2266336/ after being told the account was stolen
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Discord messages between Vixxluna (ava) and Kimiyoshi (Kimiyo)
Discord messages after the responce to claim:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? Yes
What account information did the seller provide you at the time of sale? (ID, SQA, etc) The date the account was made, with the original country and city. Reciept from an ingame purchase
How long did you have the account before it was recalled? 81 days
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: 31/01/22
Date the problem began: 03/07/22
Method of Contact Used (chat program): Epic NPC chat program
Instant Messenger username of the person you're accusing: Kimiyoshi
Your Instant Messenger ID: Monaanom
Other information:
DISPUTE Information
######################
Link of transaction thread https://www.epicnpc.com/threads/na-ar47-childe-eula-kokomi-diluc-mona-15.2126137/ (second post)
Approximate value of property: $40.00 USD
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? Somatotropin
What is the dispute about? The seller Kimiyoshi sold me the account on 31st January 2022, I used the account daily until 22nd April 2022 when I re-sold the account to user Vixxluna here https://www.epicnpc.com/threads/⛩️n...ao-ganyu-shenhe-kokomi-moonglow-more.2212383/. Vixxluna used the account with no issues until 3rd July 2022 when they could no longer access the account, because the email was changed by the original seller Kimiyoshi under the false claim that the account was stolen. Kimiyoshi got in contact with Vixxluna via discord under the name 'Kimiyo' to make this claim
Other details / notes: Vixxluna made their own claim first here https://www.epicnpc.com/threads/genshin-account-reclaimed-by-original-owner.2266336/ after being told the account was stolen
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Discord messages between Vixxluna (ava) and Kimiyoshi (Kimiyo)
Discord messages after the responce to claim:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? Yes
What account information did the seller provide you at the time of sale? (ID, SQA, etc) The date the account was made, with the original country and city. Reciept from an ingame purchase
How long did you have the account before it was recalled? 81 days
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
