Negative feedback, I want to remove

[Cuy Joki]

https://www.epicnpc.com/threads/2-3...-negotiable-safe-account.2893844/post-9818667

Without any notification, he immediately filed a case with PayPal for a refund. I have contacted him everywhere but he has not given any response. I want to have a good talk but there is no clarity. I want to delete this negative feedback because he has won the case

 

[EpicNPC Mod]

• Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
• If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed.

Transaction took place and TG was not used. Feedback can remain and must be resolved mutually between both members.