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Incorrect feedback

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someguy76

Level 84

Trade Guardian Orders: 79

(97.3%) (115 reviews)
Country
Singapore
Member Since
Sep 5, 2018
Country
Singapore
Multiple Accounts
2
Feedback will only be reviewed or investigated if one of our Trade Guardian services were used.

Trade Guardian was used:

  • Link to the feedback you received.
  • Provide the TG # for this feedback.
  • Explain why you are disputing the feedback and why you want it changed or removed.

Trade Guardian was not used:
If the communications was offsite, we will only accept video evidence, no screenshots.
  • Proof of sale will be requested.
    • Buyer can show they sent payment.
    • Seller can show they sent the item or provided a service to the buyer.
  • No further investigation will be conducted.
  • Upload the video to Youtube (unlisted) and provide a link to the video in your dispute.
Once we confirm an exchange occurred, the feedback cannot be removed. The buyer and seller should try to reach a compromise or resolve the issue on their own.

If proof of sale is not provide, the feedback will be removed.


Feedback Dispute Rules
https://www.epicnpc.com/threads/how-to-report-a-feedback-dispute.389547/

YOU CAN DELETE THE ABOVE MESSAGE WHEN POSTING.
 
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Money was received
 
Transaction took place and TG was not used.

Feedback will remain and must be resolved mutually between both members.

  • Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
  • If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
    • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
    • If proof of transaction is not provided, the feedback will be removed.
 
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