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Genshin Impact account was recalled *Issue being Fixed

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Dispute Type
Scam Accusation
Country
United States
Multiple Accounts
0
Warning: Trade with Caution
Dispute Against
Innocent Passerby
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: 8/29/2022

Date the problem began:09/17/2022

Method of Contact Used (chat program): Discord

Instant Messenger username of the person you're accusing: Innocent Passerby (Innocent Passerby#5365 on discord)
Your Instant Messenger ID: V i C i 恐#1446

Other information:

DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread):https://www.epicnpc.com/threads/sold.2298086/

Approximate value of property: $145 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?

What is the dispute about? Seller recalled account so now I have no access to it any longer.

Other details / notes:


Proof
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You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:


Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? Yes

What account information did the seller provide you at the time of sale? (ID, SQA, etc) Receipt

How long did you have the account before it was recalled? almost a month

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If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
 
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I did not recall the account, how could I even recall it if I gave you all the receipts I had? I think that you got hacked... Let's talk about this, I can even help you get the account back, I can provide other details that you need.
 
Seller has been hardworking in resolving issue. I can be calm and think that account may have been hacked by another party. Customer Service report has been brief and working on recovering account. so far all given information has been cleared. My apologies but I had to consider the else the account was taken due with it having a secured 2FA.
 
Any Mod willing to help here? Seller and I have been working in resolving the situation. He has been genuinely working with me in getting it sorted out. I had this happen before in the past but the last time the other seller denied and refused to cope in any form.
 
Sorry been busy at work. Seller helped in recovering account. Provided all info CS required for the recovery. Here is the following picture of recovered account
 

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Also, is there a way I can remove that one star feedback for the seller? He really went above and beyond to get this resolved. I can’t help but feeling uneasy having that there after all the work he went through to help
 
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