Genshin Account - Seller is not the Original Owner

[meowww]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Information
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Purchase Date: 13 Jul 2021
Date the problem began: 29 Jul 2021
Method of Contact Used (chat progam): EpicNPC + Discord
Instant Messenger username of the person you're accusing: s1ncer (EpicNPC) / s1ncer#3375 (Discord - but it has been changed to Genshinssss#2759)
Your Instant Messenger ID:

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Other information:


DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/sol...6-hu-tao-c6-eula-c6-venti-c6-and-etc.1993558/
Approximate value of property: $1070 USD (Paid ~0.0304 BTC)
Was Trade Guardian used? - Yes
If yes, what is the Trade Guardian ID? - Transaction #42881

What is the dispute about?
- based on the s1ncer's post, he claimed that he is the original owner. However, the account was recalled on 1 Aug 2021 (email that was bound to account was changed) and I thought it was hacked because I was unaware of account retrieval back then.

- s1ncer gave me some details and screenshots of receipts to aid me in account retrieval, and after a month of waiting, mihoyo DID approve the account retrieval that was sent by me on 28 Aug 2021, using the information provided by s1ncer.

- however, the REAL ORIGINAL OWNER of the account contacted me in-game on 5 Sep, talked to me in traditional chinese (he is a taiwanese, and i'm a taiwanese too so i know how taiwanese should sound online), and informed me that his entire gmail account was hacked, and that's why he lost his genshin account. he immediately secured his gmail account again, and submitted account retrieval request to mihoyo, of which mihoyo approved on 1 Aug, which is the day i got 'hacked'.

- original owner said he has submitted another retrieval request, and true enough the account is now back to him again.

Other details / notes:
- s1ncer has repeatedly confirmed that he is the original owner, but it's clear that he isn't because the payment receipts were all in traditional chinese and Google Play Points were rewarded, meaning it was based in taiwan.
- s1ncer was unable to provide more screenshots of receipts when i requested, claiming that he has lost them. he eventually disappeared when i shared with him how to check for receipts via pay.google.com
- s1ncer does NOT have access to the email that was used to create the genshin account, but the original owner was able to send me an email using that account to prove that he was the original owner

Proof
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You MUST provide proof or your claim will not be valid!

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Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner?
- Yes, as indicated in his post and in the screenshot attached above

What account information did the seller provide you at the time of sale? (ID, SQA, etc)

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How long did you have the account before it was recalled?
- A month or so

If you have a support ticket about this recall, please post screenshots of it.

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[Angel]

@s1ncer notified

 

[Angel]

@s1ncer

 

[meowww]

@Angel he has removed the "Original Owner - Yes" indicator from his selling thread. I think it's a clear sign that he's aware of this dispute, is guilty, and tried to hide some evidence.

 

[Angel]

@s1ncer has been online and failed to respond

Ban in 24 hrs

 

[s1ncer]

Banned - Failed to resolve - https://www.epicnpc.com/threads/genshin-account-seller-is-not-the-original-owner.2062352

@s1ncer has been online and failed to respond

Ban in 24 hrs

what to answer?

 

[meowww]

what to answer?

explain your false advertising / the repeated claim that you're the original owner when you're actually not?

 

[Angel]

@s1ncer

 

[s1ncer]

Banned - Failed to resolve - https://www.epicnpc.com/threads/genshin-account-seller-is-not-the-original-owner.2062352

explain your false advertising / the repeated claim that you're the original owner when you're actually not?

I sold it to you a lot of time ago.
When you was "hacked", or like you said "recover", I was with you and you recover it back.
Isnt it proofs that all info I gave is legit? And I didnt lie.

 

[meowww]

I sold it to you a lot of time ago.
When you was "hacked", or like you said "recover", I was with you and you recover it back.
Isnt it proofs that all info I gave is legit? And I didnt lie.

yes, I bought the account back in July. however if you do a simple search you'll know mihoyo takes more than a month to process account recoveries. considering that this account has been through 3 recoveries, I think it's reasonable for me to raise the dispute now.

I was not hacked - the original owner recovered the account. this has been proven by mihoyo and I've attached the screenshots in my first post.

yes I managed to recover the account with the details you gave, but I lost it once again because the original owner recovered it again. if you're the real owner, how can someone else recover the account twice? mihoyo is very strict when it comes to repeated account recovery, so the original owner must have solid evidence to convince mihoyo that he is the owner.

also, if you're the original owner, why did you choose to remove the 'original owner' indicator from your post the moment this dispute was raised? and you started hiding your epicnpc's online status and activities as well, but I'm sure the mods can still view your activities anyway.

based on what you told me after I bought the account, you still have access to that gmail account that you used to make payments in-game, right? and I only received 9 copies of receipts from you, which is very little considering the fact the account is a whale account.

if you can send me an email using the original email that was used to create the account, or show me the payment receipts from pay.google.com (you should have a ton of payment records and receipts if you're the original owner and spent a fortune to have so many c6 characters), I'll admit you're the original owner. otherwise you're just selling a hacked account with the limited information that was stolen from the compromised inbox of the original owner.

lastly, you can't even type Chinese like a Taiwanese. it's really hard for me to believe you after communicating with the original owner.

i believe you are not going to refund and will just choose to get banned, but after seeing so many selling posts from you, I feel that i cannot keep quiet anymore and this issue must be surfaced to alert your past and future buyers.

 

[Angel]

@s1ncer who is the original account owner and if was not you then how did you obtained this account?

 

[s1ncer]

Banned - Failed to resolve - https://www.epicnpc.com/threads/genshin-account-seller-is-not-the-original-owner.2062352

@s1ncer who is the original account owner and if was not you then how did you obtained this account?

i had this account a long time ago, all was fine. it really was mine. idk what the hell was with it

 

[meowww]

i had this account a long time ago, all was fine. it really was mine. idk what the hell was with it

do you have access to the original email for account creation? or the Twitter account that was bound to the account before?

do you know what's the mihoyo forum name that belongs to the account? this can't be changed and was already set when you sold the account to me.

do you know the phone number that was bound to the account before it was unlinked because the original email was hacked?

do you know how much you've spent if the account was yours all along?

are you able to show us more receipts other than the 9 you have sent me?

account was created in Taiwan, payment receipts are in Traditional Chinese via Taiwan's Google Play store, which shows that you should be comfortable with the language.

but you're based in Belarus, active trader in a Russian website, and can't speak in Traditional Chinese. you sure about this?

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why did you hide the "original owner - yes" indicator from your thread after this issue was raised?

why did you avoid answering me the moment I told you that you can check your transaction records via pay.google.com?

if you are really the original owner, then you should have way more details than anybody else, right?

@Angel based on your experience in handling such cases, do you have a good method to prove if one is the original owner? I can get the original owner to do it and we'll see if @s1ncer can do the same.

 

[Angel]

lolz.guru is a popular Russian marketplace where admins do not care about account origin as long it gives them a profit. Selling a hacked accounts on this website are in the green zone

@s1ncer please submit a ticket and try to get the account back, or contact the person from whom you purchased this account. In case you fail a full refund must be issued

 

[meowww]

here's the message I've received from him. I did not message him via any platform since the creation of this thread, nor did I request $500 from him. there is no evidence from his screenshots that the person represents me. clearly he is now starting another lie to make himself the victim.

 

[Angel]

@s1ncer any update?

 

[s1ncer]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Banned - Failed to resolve - https://www.epicnpc.com/threads/genshin-account-seller-is-not-the-original-owner.2062352

here's the message I've received from him. I did not message him via any platform since the creation of this thread, nor did I request $500 from him. there is no evidence from his screenshots that the person represents me. clearly he is now starting another lie to make himself the victim.

it is not joke, it really was
i didnt know that in telegram someone can delete on messages.

i do not know what to do now, because i lost money, and anyway you wont believe me.
he said that he will close my dispute and wont go to police if i pay him at least half of deal. i did it and all messages became deleted.
bro, if it is really you, I am disappointed. really... im so sad we could do just simple fixing of this problem.... but if not, then i just was scammed by my scaring and trusting xD

 

[s1ncer]

Banned - Failed to resolve - https://www.epicnpc.com/threads/genshin-account-seller-is-not-the-original-owner.2062352

check it lol
i am scared
meow if it is you, can we just talk and do right thing please
if it is not you, then i can be calm what noone murder me xd

 

[Angel]

check it lol
i am scared
meow if it is you, can we just talk and do right thing please
if it is not you, then i can be calm what noone murder me xd

Is well known that scammers are monitoring disputes so you should not pay anyone who reaches you offsite.

Where did you paid, which payment method was used? Please post an image with payment proof

 

[meowww]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

check it lol
i am scared
meow if it is you, can we just talk and do right thing please
if it is not you, then i can be calm what noone murder me xd

1. it doesn't sound like me and the typing style is rather different, I believe that's obvious enough. from your screenshots it sounds more like you than me. what kind of grammar is "you didn't paid"?

2. if I want to request a refund, obviously I'll want a full refund. why will I request for a random amount of $500? and if you made payment, shouldn't you upload the payment proof immediately to show us? now you're just buying time so you can fabricate fake evidence.

3. you're such an experienced trader and you didn't check the identity of a random stranger before you make payment?

4. you insisted you were the original owner all the way and suddenly you decided to pay $500?

5. why should I bother raising a dispute if I'm powerful enough to do what's mentioned in the screenshots you posted?

6. you said earlier that the person deleted the messages on telegram, and you didn't know messages can be deleted. but from your post it seems like you have screenshots since the beginning of the conversation. contradicting?

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if you just admit to your mistake at the very beginning I think we can still respect you as a seller, but what we see now is just an immature act of using more lies to cover the previous lie.

 

[sethtra]

I would like to add that, one of my account that was bought from him got retrieved by the original owner. When I asked him to help take it back, he blocked me and never replied or helped till now.

 

[Angel]

I would like to add that, one of my account that was bought from him got retrieved by the original owner. When I asked him to help take it back, he blocked me and never replied or helped till now.

Please open another dispute

 

[s1ncer]

Banned - Failed to resolve - https://www.epicnpc.com/threads/genshin-account-seller-is-not-the-original-owner.2062352

1. it doesn't sound like me and the typing style is rather different, I believe that's obvious enough. from your screenshots it sounds more like you than me. what kind of grammar is "you didn't paid"?

2. if I want to request a refund, obviously I'll want a full refund. why will I request for a random amount of $500? and if you made payment, shouldn't you upload the payment proof immediately to show us? now you're just buying time so you can fabricate fake evidence.

3. you're such an experienced trader and you didn't check the identity of a random stranger before you make payment?

4. you insisted you were the original owner all the way and suddenly you decided to pay $500?

5. why should I bother raising a dispute if I'm powerful enough to do what's mentioned in the screenshots you posted?

6. you said earlier that the person deleted the messages on telegram, and you didn't know messages can be deleted. but from your post it seems like you have screenshots since the beginning of the conversation. contradicting?

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if you just admit to your mistake at the very beginning I think we can still respect you as a seller, but what we see now is just an immature act of using more lies to cover the previous lie.

1. ok believe,it is different. it is not me.
2. he said that it is enough, because I had not full amount.
3. yeah, because I was scared and he said that if I will write about it on epicnpc, then police/murder smth like this (he also give me limited time)
4. I was scared,I did know where I am living
5.true
6. no, it is not beggining, he writes me again. and again he deleted messages. he still ignoring me now.

I am not claiming that you are that person. it might be a mistake.
just the fact remains, I was very wrong.


I am sorry he did know something that I am from kz and it is touched me very much. idk how, really.

 

[meowww]

just the fact remains, I was very wrong.

I believe this means you admit that you're not the original owner and you've falsely advertised the account you sold to me.

I'd like to have a full refund of the amount I've paid.

 

[Angel]

Any update about the refund?

 

[meowww]

Any update about the refund?

no news from him

 

[Angel]

@s1ncer ban in 24 hrs if this has not been resolved

 

[meowww]

@Angel no news from him still. I guess he has decided to abandon his account here because he is still actively trading on lolz.guru.

 

[Angel]

Banned

[email protected] Genshinssss#2759