False feedback dispute

[Benhamed]

Banned - Scammer

Please read Feedback Dispute Rules first.
https://www.epicnpc.com/threads/how-to-report-a-feedback-dispute.389547/

If the feedback is more than 30 days old, you must prove it's false or it can't be removed.
(You can delete this content once you have read it)

Please link to the feedback and explain why it should be removed or edited.

Hello please remove this false feedback, we both exchanged without any problem and he is saying I didn't gave him the account which I did..
https://www.epicnpc.com/feedback/feedback/906539/view

 

[Benhamed]

Banned - Scammer

 

[Benhamed]

Banned - Scammer

I don't have access to the account anymore, the reason why I deleted the thread is just self-precaution since he started saying I didn't give him the account and wanted to report me...

 

[Benhamed]

Banned - Scammer

Policy

1. In accordance with our commitment to transparency and the integrity of our distribution process, it is important to highlight that once the product is delivered, we no longer have access to it. This policy ensures that control over the product is transferred entirely to the recipient, safeguarding their ownership rights and protecting the sanctity of the transaction. By relinquishing access post-delivery, we reinforce the finality and security of the exchange, thereby fostering trust and accountability. We urge all parties to recognize the significance of this policy in maintaining a clear and unambiguous transfer of ownership, which is fundamental to our operations and ethical standards.
   
   
2. In line with our strict policy to ensure fairness and integrity in our transactions, we must underscore that once the product is delivered, it is not refundable. This policy is implemented to maintain the highest standards of quality and reliability, ensuring that all customers receive products that meet our rigorous specifications. Allowing refunds post-delivery would undermine these efforts and potentially expose the system to abuses and inconsistencies. Thus, we ask for your understanding and adherence to this policy, which is essential for the sustainability and equitable treatment of all stakeholders involved.

 

[willuz]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

he is faslely claiming.
1. he deleted the post after I transferred the money (Deal URL (archive since he deleted it): Google Cache)
2. he also deleted all message on discord before the transfer
3. he gave the email that not linked to any afkjourney account. Please be noted that we trade the AfkJourney game account - not the email only
4. he unfriend me on discord and change his name to hide the entity
The deal have not done yet as I have never received the Afkjourney account.

When I report that email he gave is not linked to any afkjourney account, he didn't not respond. However, when I checked with him via Trade Guardian 2 hours later, he said the account is still available and arranged the price with me - TG link for reference: https://www.epicnpc.com/chat/?type=tg&group=3623406)

Discord discussion- Notification that email not linked to afkjourney - and he never address the issue clearly

TG discussion - saying he deleted the thread because that noone buying and he had full access to the account (the discussion happened after I transfer the money - please see the time dated in payment proof and conversation time)

Payment proof: I paid in 11AM my local time and started the TG discussion for double check in 2PM my local time (after not getting his response on issue)

Below is the full conversation in case of investigation:

https://imgur.com/a/Lgn2okL

 

[EpicNPC CM]

Epicnpc only investigates feedback disuptes if Trade Guardian is used. Any of the Trade Guardian services including the free service.

• If TG was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed

 

[Benhamed]

Banned - Scammer

Epicnpc only investigates feedback disuptes if Trade Guardian is used. Any of the Trade Guardian services including the free service.

• If TG was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed

But as you cant see above, the proof of transaction and service has been provided so why would the fake feedback remain if the transaction finished correctly

 

[willuz]

the transaction is not completed. the seller gave me the email not the game account.
he scammed me with an email that not linked to the game account.
His paypal address is: [email protected]

proof of transaction is below

 

[EpicNPC CM]

But as you cant see above, the proof of transaction and service has been provided so why would the fake feedback remain if the transaction finished correctly

Due to the fact there is proof of transaction & TG wasn't used, we don't review the dispute or evidence & all feedback remains.

If you both come to a resolution the feedbacks can be changed.

 

[Benhamed]

Banned - Scammer

Due to the fact there is proof of transaction & TG wasn't used, we don't review the dispute or evidence & all feedback remains.

If you both come to a resolution the feedbacks can be changed.

If I show you proof of refund can the feedback be changed?

 

[Benhamed]

Banned - Scammer

Due to the fact there is proof of transaction & TG wasn't used, we don't review the dispute or evidence & all feedback remains.

If you both come to a resolution the feedback can be changed.

Money has been refunded to the client.

 

[willuz]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Money has been refunded to the client.

Money was refunded to me because I also filed a report to Paypal due to seller's scam action - it's not from seller's willing.
My feedback keeps unchanged. His action should be considered as "scammer"
Below is the last message I sent to him before he unfriended me on Discord. No refund from his willing

 

[Rawrthur]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Money has been refunded to the client.

This is clearly a dispute via PayPal, you didn't refund anything. They took it from you. @willuz Sorry that you had the misfortunate to deal with this miscreant, but I'm happy to hear that you won your dispute.

This guy has been trying to scam people with his AFK Journey account for the past couple of months now, claiming he refuses to deal with TG because it isn't a requirement and his positive reputation is a reflection on the fact that he should be trusted. You can see the various complaints in his post history. The ones that weren't deleted, at least. His feedback history is suspect at best. It's all from the same people and if you look at their profiles, you can see that feedback has been traded back and forth on numerous occasions. On top of that, he uses multiple Discord accounts. Whenever he deletes a thread to post a new one (which he has done multiple times, more than likely as a result from scamming others), he'll use a different Discord account.

He's a fraud and shouldn't be allowed on this platform, but I digress.

 

[willuz]

This is clearly a dispute via PayPal, you didn't refund anything. They took it from you. @willuz Sorry that you had the misfortunate to deal with this miscreant, but I'm happy to hear that you won your dispute.

This guy has been trying to scam people with his AFK Journey account for the past couple of months now, claiming he refuses to deal with TG because it isn't a requirement and his positive reputation is a reflection on the fact that he should be trusted. You can see the various complaints in his post history. The ones that weren't deleted, at least. His feedback history is suspect at best. It's all from the same people and if you look at their profiles, you can see that feedback has been traded back and forth on numerous occassions. On top of that, he uses multiple Discord accounts. Whenever he deletes a thread to post a new one (which he has done multiple times, more than likely as a result from scamming others), he'll use a different Discord account.

He's a fraud and shouldn't be allowed on this platform, but I digress.

Thanks @Rawrthur - another similar feedback fror this fraud man.
I hope this thread will be a reference for anyone before trading with him.

 

[Benhamed]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Banned - Scammer

This is clearly a dispute via PayPal, you didn't refund anything. They took it from you. @willuz Sorry that you had the misfortunate to deal with this miscreant, but I'm happy to hear that you won your dispute.

This guy has been trying to scam people with his AFK Journey account for the past couple of months now, claiming he refuses to deal with TG because it isn't a requirement and his positive reputation is a reflection on the fact that he should be trusted. You can see the various complaints in his post history. The ones that weren't deleted, at least. His feedback history is suspect at best. It's all from the same people and if you look at their profiles, you can see that feedback has been traded back and forth on numerous occassions. On top of that, he uses multiple Discord accounts. Whenever he deletes a thread to post a new one (which he has done multiple times, more than likely as a result from scamming others), he'll use a different Discord account.

He's a fraud and shouldn't be allowed on this platform, but I digress.

Thank you for bringing this to my attention. I appreciate the detailed feedback and understand your concerns. I want to address a few points to clarify the situation:

1. Refund Process: The refund was indeed processed through PayPal. While the funds were returned to you via a dispute, it was not my intention to cause any inconvenience. I aim to resolve any issues amicably and ensure customer satisfaction.
2. Communication on TG: I have opted not to use TG due to personal preferences, but I understand this may raise concerns. I will reconsider this approach to enhance transparency and trust.
3. Feedback History: I acknowledge the concerns regarding feedback and will work towards improving the authenticity and transparency of my feedback system. I strive to build trust based on genuine interactions and positive experiences.
4. Multiple Accounts: The use of multiple Discord accounts was never intended to deceive or defraud. I will take steps to consolidate my presence to avoid any misunderstandings.

I regret any negative experiences and assure you that I am committed to resolving any issues and improving my practices. Thank you for your understanding and for bringing these matters to my attention

 

[willuz]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Thank you for bringing this to my attention. I appreciate the detailed feedback and understand your concerns. I want to address a few points to clarify the situation:

1. Refund Process: The refund was indeed processed through PayPal. While the funds were returned to you via a dispute, it was not my intention to cause any inconvenience. I aim to resolve any issues amicably and ensure customer satisfaction.
2. Communication on TG: I have opted not to use TG due to personal preferences, but I understand this may raise concerns. I will reconsider this approach to enhance transparency and trust.
3. Feedback History: I acknowledge the concerns regarding feedback and will work towards improving the authenticity and transparency of my feedback system. I strive to build trust based on genuine interactions and positive experiences.
4. Multiple Accounts: The use of multiple Discord accounts was never intended to deceive or defraud. I will take steps to consolidate my presence to avoid any misunderstandings.

I regret any negative experiences and assure you that I am committed to resolving any issues and improving my practices. Thank you for your understanding and for bringing these matters to my attention

The refund process is conducted from Paypal's side, not seller's side. If I don't raise the dispute to Paypal, I will never get my money back.
You don't resolve any issues and you got disappeared when I raised the issues (refering to our last conversation on Discord)
Hence, my feedback keeps unchanged - I will never remove my feedback
Below is the detail for the dispute case on Paypal. The seller didn't want to refund voluntarily from his side !