It took them about , 10 minutes to call me and asked me a few questions about the surrounding areas , after that I got sent a email from them prompting them to send my ID + ID next to my face + a document with my address on , after I sent that in it took 3 days , most people take 1- 3 days.
Yes , as long as the picture is clear you can you your blackberry for both the ID + the ID to your face.
as well as the document with your address.
Hope I cleared that up for you.