- Dispute Against
- KoFola1337
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Trade Guardian ID #65742
Information
Purchase Date: October 7th
Date the problem began: October 10th
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: Kofola1337
Your Instant Messenger ID: KlausIII
Other information: My discord is: 𝕂𝕝𝕒𝕦𝕤 ✦#1111
Hers:
KoFola#1149
DISPUTE Information
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/chat/?type=tg&group=2634993
Approximate value of the property: $250.00 USD
Was Trade Guardian used? yes
If yes, what is the Trade Guardian ID? Angel
What is the dispute about? this dispute is about how the account was recalled. I went back and forth with the seller; she claimed that she was going to make a support ticket to regain the account, which lasted till October 10th to the 29th when I noticed the account username changed back to hers and when I told her about it she said "yeah yea I finally got it back" but when I asked her for the account details back she just been ignoring me for the past days as you will see the whole process was fishy as you will see in the photos during the time she was contacting support someone was already playing in the account in the pictures of the chat logs I will attach below.
Other details/notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
In the last screenshot, she was online, where she was clearly ignoring me, further proving my point. also, I have the picture of the message where steam support texted me that my phone # was removed from the account, which no hacker can do as she claims. Only steam support can change the steam guard.
there's where I opened a ticket to get the account back but couldn't because I clearly didn't have the original email/ info of the account
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) on this thread, the account owner says yes, that there the original owner of the account, and she's also selling the same account again since the thread is open- https://www.epicnpc.com/threads/brawlhalla-legendary-account.2245538/
What account information did the seller provide you at the time of sale? (ID, SQA, etc) How long did you have the account before it was recalled? 3 days
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
Information
Purchase Date: October 7th
Date the problem began: October 10th
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: Kofola1337
Your Instant Messenger ID: KlausIII
Other information: My discord is: 𝕂𝕝𝕒𝕦𝕤 ✦#1111
Hers:
KoFola#1149
DISPUTE Information
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/chat/?type=tg&group=2634993
Approximate value of the property: $250.00 USD
Was Trade Guardian used? yes
If yes, what is the Trade Guardian ID? Angel
What is the dispute about? this dispute is about how the account was recalled. I went back and forth with the seller; she claimed that she was going to make a support ticket to regain the account, which lasted till October 10th to the 29th when I noticed the account username changed back to hers and when I told her about it she said "yeah yea I finally got it back" but when I asked her for the account details back she just been ignoring me for the past days as you will see the whole process was fishy as you will see in the photos during the time she was contacting support someone was already playing in the account in the pictures of the chat logs I will attach below.
Other details/notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
In the last screenshot, she was online, where she was clearly ignoring me, further proving my point. also, I have the picture of the message where steam support texted me that my phone # was removed from the account, which no hacker can do as she claims. Only steam support can change the steam guard.
there's where I opened a ticket to get the account back but couldn't because I clearly didn't have the original email/ info of the account
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) on this thread, the account owner says yes, that there the original owner of the account, and she's also selling the same account again since the thread is open- https://www.epicnpc.com/threads/brawlhalla-legendary-account.2245538/
What account information did the seller provide you at the time of sale? (ID, SQA, etc) How long did you have the account before it was recalled? 3 days
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
