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  1. #46
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    PoeMerchant is offline
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    I'm having the same issue with G2G at the moment.


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  3. #47
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    G2G has special instructions. Did you follow them? I tested and it works correctly.

    To retrieve PIN
    Step 1 : Open www.g2g.com in a new incognito browser widow
    Step 2: Login to your account, you will receive a "New Device Detected" email with the PIN to use here

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  4. #48
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    Yeah, I've followed the instructions.
    I get the following message
    "Login Failed! Check username/password
    Click"

    And another (same) pin it's sent to my email.
    Thank you.


  5. #49
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    I wasn't able to replicate the error. When I try, it works for me.

    Please make sure the username, password and PIN are all correct.

    When you get the PIN, do not use it on the G2G website. Use the PIN on our Import page.


  6. #50
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    Quote Originally Posted by EpicNPC View Post
    I wasn't able to replicate the error. When I try, it works for me.

    Please make sure the username, password and PIN are all correct.

    When you get the PIN, do not use it on the G2G website. Use the PIN on our Import page.
    Add Rocketr.com please
    It's like eBay but for digital vendors, each vendor can setup his store it's a very nice platform


  7. #51
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    Quote Originally Posted by EpicNPC View Post
    I wasn't able to replicate the error. When I try, it works for me.

    Please make sure the username, password and PIN are all correct.

    When you get the PIN, do not use it on the G2G website. Use the PIN on our Import page.
    I still can't import feedback from G2G ;(
    always get wrong password or pin message


  8. #52
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    Try resetting the password on G2G first, then try the import tool again.

    We'll add more import options in the future and we'll consider rocketr.


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  10. #53
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    Quote Originally Posted by EpicNPC View Post
    Try resetting the password on G2G first, then try the import tool again.

    We'll add more import options in the future and we'll consider rocketr.
    already try reset my password and it failed again with same message.
    I input username(email), email, and PIN from email.


  11. #54
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    I retested again and had no problem.

    Are you using any of the social login options? FB, Twitter or G+ for your G2G account?

    1) Open G2G with a new IP address (Incognito mode in chrome)
    2) log into your account
    3) Security email is sent
    4) On Epicnpc use import tool
    5) Enter username (email) password and PIN code from the email

    When you get the PIN in the email, do not enter the PIN into the G2G website.

    If you're copy/pasting any of the info, make sure there's no blank space at the end.

    I don't really have any other suggestions than this and we can't fully trouble shoot this issue since we can't replicate the problem.


  12. #55
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    Quote Originally Posted by EpicNPC View Post
    I retested again and had no problem.

    Are you using any of the social login options? FB, Twitter or G+ for your G2G account?

    1) Open G2G with a new IP address (Incognito mode in chrome)
    2) log into your account
    3) Security email is sent
    4) On Epicnpc use import tool
    5) Enter username (email) password and PIN code from the email

    When you get the PIN in the email, do not enter the PIN into the G2G website.

    If you're copy/pasting any of the info, make sure there's no blank space at the end.

    I don't really have any other suggestions than this and we can't fully trouble shoot this issue since we can't replicate the problem.
    I'm not using any social login option, already try your instruction and still can't import feedback
    I tried to reset my password, use different browser, use mobile phone, but still unable to import my feedback
    I think I need to give up to import my feedback now


  13. #56
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    is there anyway i could update the feedbacks
    thanks for this tool ^_^




  14. #57
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    Yes, just re-import the feedback and it will update the numbers.


  15. #58
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    Quote Originally Posted by EpicNPC View Post
    Yes, just re-import the feedback and it will update the numbers.
    I'm getting an error when trying to import from g2g

    "Login Failed! Check username/password
    Click"

    how i can solve it ?

    I'm getting an error when trying to import from g2g


  16. #59
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    Did you follow the special directions for G2G?

    We are moving to a new platform soon, about 2 months, so if it does not work, you will have to wait until after the switch. Sorry.


 

 
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