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  1. #1
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    EpicNPC is offline
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    Support Chat Room - New page

    The Support chat room has been moved. Instead of appearing in the chat list, we have setup its own page.

    This is mainly because members didn't like being automatically added to the chat and receiving notifications any time a new post was made.

    On the "Contact Us" page at the top is a new link to the Support Chat room.

    Members can access the chat here.
    https://www.epicnpc.com/supportchat.php

    Once a member leaves the chat room, they will no longer received notifications.


    Update: Due to lack of use, we have shut down the support chat room.

    Last edited by EpicNPC; 01-19-2018 at 10:37 AM.
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  2. Likes 1 Member(s) liked this post
  3. #ADS



  4. #2
    Verified Middleman
    The Integrity is offline
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    Approved Epicnpc MM for Trade Guardian. Non-employee.
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    The support chat still opens for me on every page load, even when there are no messages in it.


  5. #3
    Epic Admin
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    It's cached. I'll clear our the cache shortly so it'll go away.

    - - - Updated - - -

    It doesn't seem to be caused by our cache system or browser cache. I cleared both and I'm still experience the same issue.

    I've contacted our chat provider to find out how to clear the cache, but either way it'll eventually go away.


  6. #4
    SuperMod - AntiScam Team
    Cecile28 is offline
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    Hello,
    Maybe can we add a shortcut on the top menu ?
    Or no-one will find / use this link

    Super Moderator - Feel free to reach me for assistance.
    In case of scamming issue, please open a thread on our Active Dispute section.


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  8. #5
    Forsaken
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    Had this issue yesterday, but now it seems that it's been fixed.

    Quote Originally Posted by EpicNPC View Post
    It's cached. I'll clear our the cache shortly so it'll go away.

    - - - Updated - - -

    It doesn't seem to be caused by our cache system or browser cache. I cleared both and I'm still experience the same issue.

    I've contacted our chat provider to find out how to clear the cache, but either way it'll eventually go away.


  9. #6
    Epic Admin
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    It was an internal cache from the chat system which we don't have access to clear. It was probably cached for 24 hrs and has now cleared itself.


 

 

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