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  1. #1
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    jejoe369 is offline


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    I was Sold an Invalid Pokemon Duel Account * https://www.epicnpc.com/threads/

    Dispute against: Chocolatetrain
    Dispute Date: e.g. Dec 31, 2018
    Method of Contact Used: Epicnpc.com inbox email,
    EpicNPC Chocolatetrain
    Link to the sellers thread https://www.epicnpc.com/threads/1235...oyalty-Rewards!

    The Dispute is about a refund for invalid account, money, service
    Approximate value of property: $180.00 USD

    Seller did not want to use middle man so i agreed to use PayPal

    Personal comments:
    the seller Chocolatetrain sold me a Pokemon Duel account that was invalid i have tried all different types of password input combinations but the account never activated * I have sent many messages to resolve the issue the seller claims to no longer have access to the account and insist that i somehow changed the code which is impossible because i never got access to it! when i try to explain this to the seller they do not care , dealing with this has caused me so much stress and frustration if someone can please help me that would be greatly appreciated i know there is a chance that i prob wont get my money back but at least can we get this guy banned from pulling this scam on other people



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  3. #2
    WARNING: Pending Ban

    Chocolatetrain is offline


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    This guy is twisting what I said. I sent him a valid code and he USED it, because it told me the transfer was successful on my end, so that would mean it gets deleted off of my phone. Not at any point did I say he changed the code, and if the mods would like proof, have a look at our pms. I am not about to get scammed of my expensive account, so I have risen the dispute to PayPal and they are now handling it. As you can see I’ve sold quite a few account, one of which was very nearly the same price as I sold to this guy trying to scam me. If you don’t believe that I’m not scamming, message any of my past buyers. They thought I was a good seller despite some of them forgetting to leave feedback because they are not regular users of the forum.


  4. #3
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    EpicNPC CM is offline

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    Please post images of chat where you sent him code.


  5. #4
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    @Chocolatetrain ban in 48 hours if no proof provided


  6. #5
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    24 hours


  7. #6
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    EpicNPC CM is offline

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    banned

    Chocolatetrain
    [email protected]


  8. #7
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    dispute reopened, chocolate wants to resolve.


  9. #8
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    Chocolatetrain is offline


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    I have uploaded screenshots to Imgur. https://imgur.com/a/cidJs

    - - - Updated - - -

    This happened on new years day and he didn't even give me a chance to help him and immediately filed a report a few minutes after I sent the code. I was with my family and friends having a party so I hadn't checked the website.

    - - - Updated - - -

    He also claims to have tried to resolve the issue in his original post which you can see from the images he really did not. This to me is suspicious because he could have at least have tried to communicate with me but instead just reported me. I then look at my game and see that he HAS used the code as shown by one of the screenshots in the Imgur album.


  10. #9
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    I read the messages and I see the code and password were given to the buyer, then he said it didn't' work.

    In the last image it shows a Support ID #. Can you contact support with that number for help? Tell them you broke your new device and have to transfer back to your old device. Then take images of the support ticket and send them to me privately.

    http://support.pokemon.com/ics/suppo...uestionID=2401


    In the future, please use a middleman via our Trade Guardian system as it's impossible to know who used the code without contacting game support.

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  11. #10
    Epic Admin

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    @Chocolatetrain have you contacted support using the support ID # from the image?
    http://support.pokemon.com/ics/suppo...uestionID=2401

    Please do so asap and confirm here once you do.


  12. #11
    Epic Admin

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    @Chocolatetrain if you do not confirm you have submitted the support ticket we will assume the code was invalid and you will be banned in 48 hrs.


  13. #12
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    Hi I was not informed about these messages through email so I am responding late. I will do all of that now.

    Edit: Check PM.

    Last edited by Chocolatetrain; 6 Days Ago at 08:21 AM.

  14. #13
    Epic Admin

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    Image received showing chocolatetrain has opened a support ticket today.

    If you can reply to the ticket, include the support ID so we can speed this up. They'll need that, so I don't want to wait 3 days just to have support ask you for the support ID.


  15. #14
    WARNING: Pending Ban

    Chocolatetrain is offline


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    When I've done this in the past they still ask for the information in the next response. That's why I left it out initially.


  16. #15
    Epic Admin

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    Okay, once the ticket is resolved, please update this thread.


 

 
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